Privacy Policy

SR Orbit is a digital agency. We help businesses grow through SEO, web development, and brand design. In the course of doing that work, we sometimes collect information about the people who visit our website or reach out to work with us.

This page tells you exactly what we collect, why we collect it, what we do with it, and what your rights are. If you have questions after reading this, email us at srorbitofficial@gmail.com — we'll answer them directly.

Who We Are

What Information We Collect

Information You Give Us Directly

When you contact us through our website, request a free consultation, or send us an email, you may share:

• Your name
• Your email address
• Your phone number (if provided)
• Your business name and website URL
• Any details you include in your message

We only collect information you choose to give us. We never ask for more than we need.

Information Collected Automatically

When you visit srorbit.com, our website automatically collects some basic technical information:

• Your IP address (anonymized where possible)
• The browser and device you're using
• Which pages you visit and how long you spend on them
• Where you came from (search engine, social media, etc.)
• Date and time of your visit

This is standard for virtually every website on the internet. We use Google Analytics to collect and analyze this data.

Cookies

Our website uses cookies — small text files stored on your device — to understand how visitors use our site and to improve your experience.

Types of cookies we use:

• Essential Cookies: Required for the website to function. These cannot be disabled.
• Analytics Cookies: Help us understand which pages are most useful and how visitors navigate the site. We use Google Analytics for this.
• Preference Cookies: Remember your settings and choices to improve your experience on return visits.

You can control cookies through your browser settings at any time. Disabling analytics cookies will not affect your ability to use our website.

How We Use Your Information

We use the information we collect for one purpose: to provide you with a better experience and to do our work well. Specifically, we use your information to:

• Respond to your consultation requests and enquiries
• Send you the information you asked for (proposals, quotes, project updates)
• Improve our website based on how people actually use it
• Understand which of our services and content are most valuable to our audience
• Meet any legal obligations we have as a business

Who We Share Your Information With

We share your data with as few parties as possible. When we do share it, it's only with services that help us operate:

Google Analytics

We use Google Analytics to understand how our website is used. Google may process data on servers in the United States. You can opt out of Google Analytics tracking using Google's official opt-out browser add-on. Learn more: Google Privacy Policy.

Email Service Providers

If you sign up for updates or we correspond by email, your email address may be processed through our email platform. We do not add anyone to any mailing list without explicit consent.

Legal Requirements

In rare circumstances, we may be required to share information if compelled by law — for example, in response to a valid court order or government request. We would notify you if this occurred unless legally prohibited from doing so.

We do not share your data with any other third parties.

Third-Party API Integrations (Pinterest API)

As part of our internal marketing operations, we use the Pinterest API to automate the publishing of our design portfolios and content to our own Pinterest boards. Regarding this integration, please note:

• Use of API: We explicitly use the Pinterest API solely for internal content scheduling.
• No Affiliation: Our website, application, and agency are not endorsed by, sponsored by, or affiliated with Pinterest.
• Data Disconnection & Deletion: We do not process public user data through this tool. However, if our application is disconnected from our Pinterest account, all Pinterest-derived data, tokens, and cached information will be immediately and permanently deleted from our systems.
• No Resale: We confirm that we do not resell, redistribute, or share any Pinterest content or Pinterest-derived data with any third parties.

How Long We Keep Your Information

We keep your information for as long as it is necessary to provide you with our services and meet our legal obligations — and no longer.

• Contact form enquiries: Up to 2 years after last contact
• Client project data: Up to 5 years (for legal and accounting purposes)
• Analytics data: 26 months (Google Analytics default)
• Email correspondence: Up to 3 years

When your data is no longer needed, we delete it securely.

Your Rights Over Your Data

Regardless of where you live, you have rights over your personal information. Here's what you can ask us to do:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct any inaccurate information we have on file.
• Deletion: Ask us to delete your personal data. We'll do this unless we have a legal obligation to keep it.
• Restriction: Ask us to limit how we use your data while a dispute is resolved.
• Objection: Object to us using your data for a particular purpose.
• Portability: Request your data in a machine-readable format.

To exercise any of these rights, email us at: srorbitofficial@gmail.com. We will respond within 30 days. We won't charge you for handling these requests.

Note for US/Canada/Australia Visitors: If you are located in California (USA), you may have additional rights under the CCPA (California Consumer Privacy Act). If you are in Australia, the Privacy Act 1988 applies. If you are in Canada, PIPEDA governs how we handle your data. We comply with the applicable laws for each region we serve.

How We Protect Your Information

We take data security seriously. Here's what we do to keep your information safe:

• Our website runs on HTTPS (SSL/TLS encryption)
• Access to personal data is restricted to SR Orbit's founding team only
• We do not store payment information (all payments are handled through secure third-party processors)
• We regularly review our data practices to ensure they remain secure and appropriate

No system is 100% secure. If we ever became aware of a data breach that affected your information, we would notify you promptly and take immediate action.

Links to Other Websites

Our website may contain links to other websites — client case studies, social media platforms, partner tools, and so on. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policy of any website you visit through a link on our site.

Children's Privacy

SR Orbit's website and services are intended for business owners and marketing professionals. We do not knowingly collect personal information from anyone under the age of 18.

If you believe a child has provided us with personal information, please contact us at srorbitofficial@gmail.com and we will delete it immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time — when our practices change, when laws change, or when we add new services.

When we make changes, we will update the "Last Updated" date at the top of this page and keep previous versions accessible on request. We recommend checking this page occasionally. Continued use of our website after any changes means you accept the updated policy.